Contact Centre Opening Hours

Please note that our contact centre will be closed Saturday 11th January. We apologise for any inconvenience caused.

Frequently Asked Questions (FAQ)

Looking after you always

From health insurance to travel insurance, we've compiled helpful information in response to the most common Covid-19 related questions our members ask us.

Laya Health and Wellbeing Clinics Services

Health Insurance FAQ

Our team answer your Covid-19 related health insurance questions

Find out more

Travel Insurance FAQ

Our team answer your Covid-19 related travel insurance questions

Find out more
Counselling Icon

Covid-19 General FAQ

Straightforward guidance on symptoms, what's involved in a test, and much more

Find out more
Member Support Icon

Life Insurance FAQ

Our team answer your Covid-19 related life insurance questions

Find out more

Can't find the answer you're looking for? Our team are here to support you.

Contact Us